Indonesia’s Ombudsman has commended PT Pelabuhan Indonesia (Pelindo) Makassar for enhancing public services within the port sector. The recognition acknowledges Pelindo Makassar’s efforts to improve service quality and efficiency. Specific details of the improvements prompting the praise were not immediately disclosed, but the Ombudsman highlighted a positive transformation. This positive assessment signals progress in Pelindo Makassar’s commitment to better serving the public. The Ombudsman’s acknowledgement is expected to encourage continued improvements in port services across the region. This development underscores a broader focus on public service accountability within Indonesian state-owned enterprises.