In response to reader feedback, Stockholm restauranger och wärdshus holding AB CEO Stefan Söderman assures patrons that human interaction remains an option at their establishments. Customers who prefer to speak with a staff member rather than utilize the new AI assistant can easily request to do so. The AI assistant can be instructed to connect guests with an employee or arrange a callback. Söderman emphasizes the company’s commitment to accommodating customer preferences regarding communication methods. This clarifies that the implementation of AI is intended to *supplement*, not replace, traditional service. Stockholm restauranger och wärdshus holding AB aims to provide convenient access while maintaining personalized experiences for diners. The company intends to ensure guests in Stockholm can connect with staff as needed.