South Africans are most frequently reporting issues with road infrastructure, specifically potholes, according to data collected by the CityMender app. The app has recorded 4,860 reports related to potholes and deteriorating road conditions, marking them as the leading infrastructure complaint nationwide. Water leaks and electricity faults are also significant concerns, ranking among the most commonly reported problems. This data highlights ongoing challenges with service delivery and infrastructure maintenance across the country. CityMender provides a platform for citizens to report municipal issues, offering a quantifiable measure of public dissatisfaction. The high volume of pothole reports suggests a widespread problem impacting daily life and potentially posing safety risks for drivers. The findings underscore the need for increased investment and attention to infrastructure repair and upkeep.