A spokesperson for DECO, Ana Sofia Ferreira, revealed to Observador that a free communication support system exists to inform eligible recipients of the Extraordinary Income Support Program. This program aims to assist individuals with rental costs, but many potentially qualified citizens may be unaware of its existence and how to access it. The support service actively reaches out to beneficiaries to ensure they understand the program details and eligibility requirements. Ferreira emphasized the importance of proactive information dissemination, as individuals may be entitled to aid without realizing it. The free support provides guidance through the application process and answers questions regarding the program's benefits. This initiative seeks to maximize access to crucial financial assistance for those in need of housing support in Portugal.