Traditional ice cream ordering methods are changing as touchscreen kiosks are increasingly being implemented in ice cream shops. Customers will soon be required to order and select flavors via digital screens rather than interacting with staff. This shift mirrors a trend seen in other fast-food and quick-service restaurants, prioritizing efficiency and potentially reducing labor costs. The move signifies a departure from the traditional, personalized experience of choosing ice cream with assistance from employees. While the change aims to streamline the ordering process, it may impact the customer experience and the human element of selecting a treat. The article suggests this change is happening due to a wider trend of digitalization in the food service industry. It remains to be seen how customers will react to this new method of ordering.