Finland’s public sector is facing challenges in its digitalization efforts due to overly strict regulations rooted in outdated practices. Current legislation is reportedly slowing the implementation of modern technologies and hindering efficiency gains. Experts are now suggesting a re-evaluation of the definition of official responsibility, particularly in the context of the increasing use of artificial intelligence. The existing framework, designed for a paper-based system, is proving inflexible in the digital age. This inflexibility impacts the ability of public services to adapt and innovate. Calls are mounting for administrative reform to address these issues and unlock the potential of new technologies within the public sector. The debate centers on balancing accountability with the need for agility in a rapidly evolving technological landscape.