The Tunisian Federation of Artisans and Small and Medium Enterprises (FTAPME) has expressed cautious optimism regarding the government’s announced digitalization projects. While welcoming the initiatives, the FTAPME is outlining several key conditions for successful implementation. These include clear timelines, fully functional platforms, and the absence of penalties for system failures. Crucially, the organization demands free access to essential administrative services and control over the costs associated with the digital transition. SMEs are willing to embrace digitalization, but not at the expense of bearing the financial burden of state-related technical issues. The FTAPME seeks a simplified and cost-effective digital transformation process for its members. These demands aim to ensure digitalization truly benefits businesses rather than creating new obstacles.