Tanzania’s Minister for Industry and Trade, Judith Kapinga, will officially open the Tanzania Annual Customer Experience Conference (TACEC) in Dar es Salaam on July 10, 2026. The conference is organized by the Chartered Institute of Customer Management (CICM). A key event during TACEC 2026 will be the unveiling of the 4th Tanzania National Customer Satisfaction Index. Further details regarding speakers and the conference agenda have not yet been released. The event aims to promote and improve customer experience standards within Tanzania. This conference builds on previous iterations focused on customer management and satisfaction measurement. The announcement was initially published by Daily News.