A wave of complaints is sweeping social media in Senegal regarding unexpectedly high water bills. Customers are reporting significant increases – in some cases, bills have jumped from 4,000 to 15,000 FCFA or higher – without any corresponding increase in water consumption. Many suspect billing errors or irregularities by the national water company, SEN’EAU. A common explanation offered is the presence of undetected leaks within homes, with users advised to check their plumbing. Some are recommending professional leak detection services, costing between 30,000 and 50,000 FCFA. However, skepticism remains, with many consumers believing the increases are excessive and not solely attributable to leaks. The situation has ignited a public debate about water billing transparency and accuracy in Senegal.
