The Nepal Telecommunications Authority has imposed a fine of Rs50,000 on 14 internet providers operating in Nepal. This action stems from issues related to overcharging customers and the provision of unauthorized service packages. The Authority has mandated that these companies remove the unauthorized packages from their offerings. Furthermore, the internet providers are now required to provide compensation to customers who experienced financial losses due to these practices. This regulatory measure aims to protect consumers and ensure fair pricing within the internet service market in Nepal. The decision underscores the Nepal Telecommunications Authority’s commitment to upholding consumer rights and maintaining transparency in the telecommunications sector. The Authority expects full compliance with its directives to rectify the issues and restore trust with customers across Nepal.