Indonesia’s LP3HI (Institute for Monitoring, Safeguarding and Enforcement) alleges Bank Mandiri lacks the authority to unilaterally freeze customer accounts. The organization asserts such actions require a request or order from law enforcement agencies. This assessment challenges Bank Mandiri’s practices regarding account suspensions. LP3HI officials claim the bank is overstepping its boundaries and potentially violating customer rights. The statement raises concerns about the security and accessibility of customer funds held by the bank. Further investigation and clarification from both Bank Mandiri and legal authorities are expected. The issue highlights the need for clear regulations governing bank account access and freezing procedures.