Malaysia’s Immigration Department has filed a report contesting claims of mistreatment that circulated widely on social media. Director-General Zakarian Shaaban stated the department conducted a thorough review following the viral post. This review included examination of CCTV footage, departmental records, and statements collected from involved officers. The investigation revealed inconsistencies between the social media account and the findings of their internal assessment. While details of the alleged mistreatment remain largely unspecified, the department asserts the original claims are not supported by evidence. Further action will likely follow based on the report’s findings, though specifics haven’t been disclosed. The department aims to address public concerns and maintain transparency regarding its operations.