HSBC’s mobile banking applications in Hong Kong experienced a service disruption on Monday, marking the second outage this year. Initially, customers encountered an error message requesting updated contact information—a valid email address and mobile number—to regain access. The message was later changed, but access remained unavailable for many users. HSBC acknowledged the “technical issues” but did not specify the cause or extent of the problem. The outage affected the bank’s primary mobile banking platforms, impacting customers’ ability to manage their accounts. This incident raises concerns about the reliability of HSBC’s digital banking infrastructure in the region and potential security vulnerabilities. The bank has not yet provided a timeline for full service restoration.