Ride-hailing service Bolt is implementing enhanced rider verification procedures throughout South Africa. The new system requires all passengers to submit a valid South African ID number and a selfie for identity confirmation. This expansion aims to bolster safety measures within the app and increase accountability for riders. Bolt states the changes are designed to foster greater trust between drivers and passengers. The verification process is now mandatory for all users of the platform in South Africa. The company hopes this initiative will deter fraudulent activity and contribute to a more secure transportation experience. Bolt has not specified a deadline for completing the verification process, but encourages all riders to update their information promptly.
