Bank Islam’s CEO warns that Islamic banks may become irrelevant to younger generations if they don’t modernize their digital offerings. Increasingly, these customers prioritize convenient digital banking experiences above understanding the complexities of Syariah-compliant contracts. The CEO highlighted a shift in consumer preferences, where ease of use and accessibility are paramount. This suggests a need for Islamic banks to innovate and streamline their digital platforms to remain competitive. Failure to do so could result in losing market share to conventional banks that focus heavily on user-friendly technology. The bank acknowledges balancing Syariah principles with modern banking demands is crucial for future success. Ultimately, the message is that relevance in the modern financial landscape requires prioritizing the customer experience.