Ogilvy’s inaugural 2026 APAC Believability Index reveals a concerning trend: 93% of consumers in the Asia Pacific region silently disengage from brands when trust is broken. The study, titled "The Power of Proof," highlights a significant “hidden cost” associated with lost consumer belief. Ogilvy has also introduced a new AI-powered "Believability Agent" designed to proactively predict and prevent this “silent churn” before it occurs. This tool aims to help brands understand and address factors eroding trust with their audience. The Index represents a comprehensive analysis of believability's impact on consumer behavior within the APAC market. This research underscores the importance of authenticity and proof in maintaining consumer loyalty in the region. The findings suggest businesses must prioritize building and demonstrating credibility to avoid widespread, quiet disengagement.

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