A doctor associated with Cloud Clinic, a controversial online clinic, has agreed to suspend medical practice following complaints regarding patient care. The decision comes after an investigation by *The Journal Investigates* highlighted difficulties patients in Ireland were facing in obtaining their medical records and prescriptions from the clinic. Specifically, patients were struggling to access essential documentation. The Medical Council ordered Cloud Clinic to promptly release patient records to patients or their designated physicians upon request. This action aims to address concerns about transparency and patient rights within the clinic's operations in Ireland. The suspension underscores the importance of readily available medical information for patient care and ongoing treatment. This resolution intends to ensure patients of Cloud Clinic have full access to their healthcare information.