A woman collapsed and died at the Cartrack call centre in Rosebank, Johannesburg, on Saturday. According to family members, the deceased was found unresponsive in a toilet cubicle. Her aunt, Nomusa Dhladhla, reported receiving notification of the incident and immediately arranging private medical assistance due to concerns over potential delays. Despite efforts to revive her, paramedics declared the woman dead at the scene. Dhladhla has expressed concerns that the company prioritized cost over the swift provision of medical help. Authorities have not yet released the woman’s identity or the cause of death, and an investigation is underway. The incident has sparked questions regarding workplace emergency response protocols at the call centre.