The Water and Sanitation Authority (WASA) is escalating efforts to collect overdue payments, appending First Information Report (FIR) warnings to bills for accounts one month in arrears. This marks a significant hardening of the authority’s stance on non-payment. Customers receiving bills with these warnings are being directly threatened with legal proceedings if they fail to settle their debts. WASA officials have not specified the exact nature of the legal action, but the FIR warning suggests potential criminal charges related to non-payment of a public utility bill. The move aims to address a growing issue of outstanding dues impacting WASA’s operational capacity. Residents are urged to check their latest bills and promptly address any outstanding balances to avoid legal repercussions. The authority has not yet released data on the total amount of outstanding debt or the number of accounts affected.
