Tanzania’s Minister of State for Public Service Management, Ridhiwani Kikwete, has directed civil servants to address ongoing issues with public service delivery. Citizens have reported experiencing delays, confusion, and inconsistent service quality across various government offices. Kikwete’s order emphasizes the need for improved ethics, accountability, and efficiency within the public sector. The directive signals a renewed effort to enhance service provision and responsiveness to public needs. This follows continued scrutiny of the country’s public service performance. The move aims to bridge the gap between government services and citizen expectations. Further details regarding specific implementation strategies were not immediately available.