Tanzania Electric Supply Company (TANESCO) has launched modernized customer service systems in Dar es Salaam, as part of its commitment to the Vision 2050 goals. The launch, spearheaded by Energy Minister Dr. Juma Zuberi Homera on October 6, 2026, introduces improvements designed to benefit all customers, both large and small. These new systems aim to provide faster and more convenient services to TANESCO’s clientele. Alongside the system upgrades, an improved Customer Service Charter was also introduced, further outlining service commitments. This modernization effort signifies TANESCO’s dedication to enhancing customer experience and operational efficiency within Tanzania. The initiative reflects a proactive approach to meeting the future energy demands and expectations of the nation.