The head of Egypt’s National Social Insurance Authority has issued an apology to citizens, particularly pensioners, regarding delays in pension disbursements. The apology, described with the phrase “in a disgusting manner” in a now-circulated post, acknowledges the hardship caused by these delays. Details surrounding the cause of the delays were not immediately provided in the initial report. The apology was published by Mada Masr, an independent Egyptian news outlet. This incident highlights ongoing concerns about the efficiency and reliability of social security payments within the country. Further information regarding the extent of the delays and corrective measures is anticipated. The statement signals a recognition of public dissatisfaction with the current situation.