Samsung Electronics Service has been awarded the grand prize in the appliance after-sales service category at the 2026 National Service Awards, marking the second consecutive year of recognition. The awards, presented by the Korea Industrial Policy Research Institute, acknowledge outstanding service quality and customer satisfaction. This win highlights Samsung’s commitment to providing superior repair and maintenance services for its home appliance products. The evaluation criteria included responsiveness, technical expertise, and overall customer experience. Samsung Electronics Service previously received the award in 2025, establishing a strong reputation within the industry. This continued success underscores the company’s dedication to improving its customer care initiatives and maintaining high service standards. The award ceremony was held in Seoul.