A road accident survivor is speaking out against the Transport Accident Commission (TAC), the very organization that initially aided her recovery. Despite benefiting from the TAC’s support in overcoming significant injuries, the survivor now describes dealing with the commission as a negative experience. Details of her specific complaints have not been released, but her case highlights growing concerns about the effectiveness of the system designed to support road trauma victims. The survivor’s comments call for a significant review and potential restructuring of the TAC’s operations. This criticism raises questions about the long-term support provided to those impacted by road accidents and the challenges they face navigating the compensation and rehabilitation process. Advocates are suggesting a comprehensive “overhaul” to improve the experience for future and current beneficiaries. The case underscores the need for a victim-centered approach within the TAC.