Nepal’s newly implemented online driving licence system has caused widespread disruption, leaving transport offices unable to process applications for nearly three weeks. Citizens are currently unable to renew existing licences, take driving tests, or submit new applications, despite assurances from the government that the system is functioning. The transition to the online platform has been plagued with difficulties, hindering essential transport services across the country. Officials have not provided a clear timeline for resolving the issues, creating frustration for those needing to obtain or maintain their driving privileges. The government had hoped the new system would improve efficiency and reduce corruption, but the current situation has achieved the opposite. This ongoing disruption highlights significant challenges in implementing large-scale technological changes within Nepal’s public sector. The failure impacts both prospective and existing drivers, causing considerable inconvenience.