The Lagos State Traffic Management Authority (LASTMA) has introduced a free, toll-free hotline – 3367 – for citizens to report traffic congestion, road emergencies, and misconduct by LASTMA personnel. This initiative aims to improve road safety and enhance responsiveness to traffic-related incidents across Lagos. Residents can utilize the hotline to provide real-time information on obstructions, accidents, or any other issues impacting traffic flow. The service also provides a channel for reporting unprofessional behavior from traffic officials. LASTMA officials state the hotline will facilitate quicker intervention and contribute to a more efficient traffic management system. The launch reflects a commitment to public engagement and accountability within the agency. This new service is expected to improve the overall commuting experience for Lagos residents.
