The Kyrgyz Republic’s Ministry of Labour, Social Security and Migration representation in Russia intervened on behalf of a Kyrgyz citizen, K.A., to facilitate the receipt of survivor benefits. Following requests and negotiations with the Moscow and Moscow Oblast branch of Russia’s Social Fund, assistance was provided to secure the payment. The intervention addressed difficulties encountered by the citizen in obtaining the benefit following the loss of a family provider. This case highlights the representation’s role in supporting Kyrgyz citizens navigating social welfare systems within Russia. The Ministry successfully liaised with Russian authorities to resolve the issue. This assistance ensures Kyrgyz citizens can access legally entitled benefits in Russia. The specific details of the benefit amount were not disclosed.