Authorities in Khánh Hòa province are investigating bus company Cát Thiên Hải after reports surfaced that it continues to accept online bookings despite allegedly ceasing operations in Vietnam. The Department of Construction is currently seeking clarification regarding this discrepancy. Concerns have been raised about potential consumer harm if the company is unable to fulfill services for tickets already purchased. It remains unclear why Cát Thiên Hải is still taking reservations if, as reported, it has halted business within the country. The investigation aims to determine the circumstances surrounding the continued operation of the booking platform and to protect the interests of customers. Further details are expected following the Department’s inquiry. This situation prompts questions about consumer rights and transparency in travel booking practices.