The president of the Portuguese National Institute of Emergency Medical Services (INEM) has acknowledged problems within the organization. He attributes these challenges to years of stagnation and a lack of investment. The INEM president assured that changes are planned to improve the institute’s management. These alterations are expected to be implemented before the end of the year. The announcement signals an attempt to address existing shortcomings and enhance the effectiveness of emergency medical services. While specific details of the changes remain undisclosed, the statement indicates a commitment to revitalization. This commitment aims to rectify past neglect and secure a more stable future for INEM’s operations.