Hong Kong’s Consumer Council has reported receiving 286 complaints following the unexpected closure of Hotstone Yoga on Thursday. The complaints center around approximately HK$3.9 million in losses for consumers. The sudden shutdown left customers with unused class packages and memberships. The Customs department in Hong Kong is currently investigating the circumstances surrounding Hotstone Yoga’s closure. As of Friday, the yoga chain’s social media presence on both Instagram and Facebook was inaccessible. This incident highlights concerns regarding consumer protection and pre-payment practices within Hong Kong’s fitness industry. Further updates are expected as the investigation progresses.