A Tallinn hotel operations manager is challenging common perceptions of Estonians as cold and unapproachable. The article addresses the stereotype that Estonians avoid speaking, eye contact, and displays of comfort around strangers. However, it suggests that this initial reserve often dissipates quickly after introductions. Many international residents report that these stereotypes are inaccurate or limited to initial encounters. The piece aims to offer guidance for navigating Estonian social norms and fostering positive interactions. It highlights a contrast between perceived and actual Estonian behavior, suggesting a more welcoming reality than often portrayed. Further details can be found in the full article on Estonian World.