Residents of Xuan Huong Ward in Dalat can now access government services conveniently through a new digital citizen application. The app allows citizens to schedule administrative procedures, submit reports regarding local issues, and check urban planning information—all from their smartphones. This initiative aims to improve efficiency and transparency in public administration. By offering digital access, the local government hopes to reduce wait times and enhance citizen engagement. The application represents a significant step towards a more connected and responsive local government. The rollout of this app promises quicker responses to citizen concerns and streamlined access to essential services. This new tool seeks to modernize interactions between citizens and local authorities in Dalat.