Ghana’s investment in 5G technology is facing challenges in translating into tangible benefits for businesses. Current connectivity issues are disrupting operations across various sectors in cities like Kumasi, impacting daily transactions and crucial services. Businesses are experiencing delays in electronic payments, hindering customer service and sales. Healthcare providers struggle with transferring medical images for specialist consultations due to unreliable internet connections. The hospitality sector, exemplified by guesthouses, is losing revenue from dropped bookings, and engineering firms are facing project delays due to difficulties receiving large files. These examples highlight a gap between the potential of 5G and the reality of its implementation, emphasizing the need for improved infrastructure to support Ghana’s digital economy. Addressing these connectivity issues is critical to unlocking the full economic promise of 5G in Ghana.