A West Java Provincial Council (DPRD) commission member, Iwan Koswara, has expressed concern regarding the communication strategies employed by the West Java Education Department (Disdik). Koswara criticized the department’s current approach, suggesting it lacks transparency and openness. He specifically referenced the need for the Disdik to emulate the communication model demonstrated by the Bandung Regency Education Department (KDM), which he praised for its accessibility. The DPRD member believes improved communication is crucial for addressing ongoing issues within the education system. Koswara’s statement signals a call for greater accountability and a more proactive approach to public engagement from the Disdik. This critique highlights a potential disconnect between the department and stakeholders regarding information dissemination and problem-solving. Further discussion and potential revisions to communication protocols are anticipated.