A review has been launched at a Sydney hospital after a significant email oversight led to delays in patient care. Over 3,000 emails were discovered in an unmonitored inbox, including 16 urgent referrals for elective surgery. These referrals had languished unread for months, potentially impacting patients awaiting necessary procedures in Sydney. Hospital officials are investigating how the emails ended up in the unmonitored account and what steps can be taken to prevent similar incidents. The discovery raises concerns about patient safety and the reliability of communication systems within the healthcare facility. Authorities are working to identify affected patients and prioritize their cases accordingly, focusing on those with the most urgent medical needs in the Sydney area. The incident highlights the critical need for robust email management protocols in healthcare settings.