A private sector employee faced significant delays while attempting to file a mobile phone theft report at the Gulshan police station in Dhaka. Despite having prior communication with a police officer via telephone, the individual was forced to wait for approximately seven hours. The incident highlights frustrations regarding the efficiency of police administrative processes. The complainant eventually succeeded in submitting the formal complaint after the prolonged wait. This case underscores the bureaucratic hurdles citizens often encounter when reporting crimes. The delay occurred despite the relatively simple nature of the theft report.