The newly appointed Head of the East Nusa Tenggara (NTT) Regional Office of Immigration, Saroha Manullang, has pledged to prioritize improvements in public services. Manullang officially assumed the position and immediately outlined a focus on strengthening the quality of services provided to the public. A key component of this strategy will be expanding the reach of immigration services throughout the NTT region. This expansion aims to improve accessibility for residents across the geographically diverse province. The new head’s commitment signals a shift towards more citizen-centric immigration procedures within NTT. Further details regarding specific initiatives are expected to be announced in the coming weeks.