Changi Airport is enhancing its services for passengers requiring wheelchair assistance with the rollout of autonomous wheelchairs in Terminals 2 and 3. This initiative addresses a high demand, as the airport processes around 2,300 wheelchair requests daily. A significant majority – four out of five requests – originate from transfer passengers navigating between flights. The autonomous wheelchairs aim to streamline the transit experience for these individuals, offering greater independence and efficiency. This deployment reflects Changi Airport’s commitment to accessibility and innovation in passenger service. The new technology is expected to reduce wait times and improve the overall convenience for those needing assistance during transfers. Ultimately, the airport seeks to provide a smoother and more comfortable journey for all travelers.